Next, restart your Chromebook and go to the settings panel. Connect your Chromebook with your mx492 using the USB cable and restart both the Chromebook and the printer. If you still get an incompatibility issue, shut everything down, unplug the USB cable and try reconnecting wirelessly.
In nearly all cases, you’ll want to select the automatic option. You can update drivers using the Windows Device Manager. This checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer. Usually, when you download an update from the manufacturer, you should always use their instructions to install it. If the support website does not have helpful information, double-click the installer and continue with the on-screen directions to complete the update. Generally, you’ll encounter a specific error code, which you can look up online to apply the appropriate troubleshooting steps.
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As soon as Windows launches, turn it off again. After the third restart, the computer should display the WinRE Automatic Repair screen. From there, click Advanced options, which takes you to the Choose an option screen . If you are not sure which driver is outdated, you can find the corresponding driver easily. Compared to the manual method in the above section, it saves time. You can update drivers as soon as possible instead of getting stuck in identifying the hardware information. If you already have the manufacturer’s driver software installed, you may be able to update your drivers from Windows.
Turn on system protection option to use system restore points
However, it would be best if you had a Windows bootable installation DVD ready for this purpose. The SFC scan will find and fix any system files that have been corrupted.
- Typically, it is listed as an Unknown Device in theOther devicesnode and expands the section.
- To learn more about the system restore and system reset, refer to Recovery options in Windows.
- This is because the process of removing a printer from a Mac is not the same as uninstalling standard applications.
- Without device drivers, your Windows PC or laptop won’t work.